1. Create a Strong Password
Think of your password as the lock on your front door. The stronger it is, the harder it is for someone to break in!
- Go Long: Aim for at least 12–16 characters. In general, longer passwords are harder to guess.
- Make It Hard to Guess: Use a unique combination of words or a passphrase that’s easy for you to remember but difficult for others to guess. Avoid obvious choices like your name, birthday, or common phrases.
- Keep It Unique: Never reuse the same password across different websites. If one account is compromised, your other accounts could be at risk, too.
- Use a Password Manager: A password manager can generate and store strong, unique passwords for you, so you don’t have to remember them all. You’ll only need to remember your master password!
2. Skip the Password with Passwordless Sign-In
Tired of remembering passwords? You may be able to sign in to your YogaEasy account without one!
- How It Works: Enter your email address, and we’ll send you a one-time sign-in link. Simply click the link to access your account—no password needed!
- Keep It Safe: Only use sign-in links you’ve requested yourself, and never share them with anyone. Anyone with access to your link may be able to sign in to your account.
3. Watch Out for Phishing Scams
Phishing is a common scam in which criminals pretend to be a trusted company to trick you into revealing personal information or clicking on malicious links.
- Don’t Click Suspicious Links: If an email or text message looks unusual, don’t click any links or open unexpected attachments. Instead, open your browser and go directly to our official website.
- Look for Warning Signs: Be cautious of unexpected messages, unusual greetings, spelling mistakes, urgent requests, or suspicious sender addresses.
- We’ll Never Ask for Your Password: We’ll never ask you to send us your password by email or text or tell us over the phone. If someone claims to represent us and asks for it, don’t share it.
- When in Doubt, Check with Us: If you’re unsure whether a message is genuine, contact our Support Team through our official website.
4. Never Share Sensitive Information via Email
Email is convenient, but it isn’t always a secure way to share sensitive information. Think of an email like a postcard: it may pass through several systems before it reaches its destination.
- Protect Your Personal Details: Never send sensitive information, such as your full credit card details, passwords, or sign-in links, by email, text message, or phone.
- Be Careful with Unexpected Requests: We’ll never ask you to send your password or full credit card details through these channels.
- Use Official Channels: If you need help with your account or a payment, contact our Support Team through our official website.
5. Keep Your Devices and Connection Secure
Your account security also depends on the devices and networks you use to access it.
- Keep Everything Up to Date: Install updates for your computer, phone, browser, and apps as soon as they’re available. Updates often include important security fixes that help protect you from new threats.
- Be Careful with Public Wi-Fi: Public networks in places like cafés, hotels, or airports can carry risks. Avoid accessing sensitive accounts or making payments over unsecured networks. If possible, use your mobile data or a trusted VPN.
- Lock Your Devices: Protect your phone, tablet, and computer with a passcode, fingerprint, or facial recognition. This helps keep your information safe if your device is lost or stolen.
- Sign Out on Shared Devices: If you use a public or shared computer, always sign out of your account when you’re finished. Avoid saving your login details in the browser.