If you purchased your YogaEasy membership through the Apple App Store or Google Play, you’ll need to request your refund directly from the platform where you made the purchase. YogaEasy cannot issue refunds for purchases billed through these app stores.
App stores handle their own payments and refund requests according to their respective policies. If a refund is approved, the time it takes for the money to appear in your original payment method may vary.
How to Request a Refund from Apple
- Visit Apple’s Report a Problem page.
- Sign in with the Apple Account you used to make the purchase.
- Find the purchase or subscription you want to request a refund for.
- Select “Request a Refund” and choose a reason.
- Submit your request and wait for Apple’s decision.
Apple reviews refund requests according to its own policies. Approval is not guaranteed.
For more information, visit Apple Support.
How to Request a Refund from Google Play
- Visit Google Play’s refund request page.
- Follow the instructions to select your purchase and submit your refund request.
- Wait for Google to review your request.
Google reviews refund requests according to its own policies. Approval is not guaranteed, and processing times may vary.
For more information, visit Google Play Help.
If You Purchased Your Membership Through the YogaEasy Website
If you purchased your membership directly through the YogaEasy website, please contact our Support Team. We’ll be happy to review your request in accordance with our refund policy.
Need More Help?
If you have questions about your YogaEasy account, membership, or billing, our Support Team is happy to help.
Please note that we cannot process refunds for purchases billed directly through the Apple App Store or Google Play. These platforms make the final decision on refund requests, and YogaEasy cannot override their decisions.